Frequently Asked Questions
Everything you need to know about your Solovair heritage footwear.
Where are Solovair boots and shoes manufactured?
All NPS Solovair footwear is handcrafted at our factory in Wollaston, Northamptonshire, England, maintaining a tradition of high-quality British shoemaking since 1881.
What makes the Solovair Sole unique?
Our signature 'Soft Sole Suspension' is a Goodyear-welted air-cushioned sole that provides superior comfort, durability, and slip resistance compared to standard PVC soles.
How do I find the correct size?
Solovair footwear often runs slightly larger than standard high-street brands. We recommend consulting our detailed size guide and measuring your foot length to ensure the perfect fit.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear-welted, the soles can be replaced by a professional cobbler once they have worn down, extending the life of your boots for years.
What is your return policy for international orders?
We accept returns within 30 days of delivery, provided the items are in unworn, original condition with all packaging intact. Please note that return shipping costs are the responsibility of the customer.
How should I care for my leather footwear?
To maintain the longevity of your boots, we recommend cleaning them with a damp cloth and applying a high-quality leather conditioner or renovator cream specifically suited for the leather type, such as Hi-Shine or Greasy.